How Does A Telemedicine Appointment Work?
As long as you have an internet connection, a telemedicine (or “virtual appointment”) will allow you to have a video-based appointment with one of our providers.
You’ll schedule a telemedicine appointment the same way you would an in-person appointment, only you’ll indicate you’d like the appointment to be telemedicine-based.
All telemedicine appointments use HIPAA-compliant software and protocols to ensure your personal health information is protected, just as it would be if you were in the office.
To use telemedicine:
- You’ll be sent a link to “visit” our office
- Click the link several minutes before your appointment
- Ensure you have access to a computer or device with a camera and microphone
- Be prepared to be on camera with your physician and support staff (such as a medical assistant or nurse)
- Have a reliable, stable internet connection
- Have any documentation and/or photos necessary ready to upload
The browsers below will work with the telemedicine platform:
- From your computer, use the following browsers: Chrome, Firefox, or Safari 11+
- From an Apple device (iPhone or iPad), use Safari
- From an Android device, use Chrome
At least 60 minutes prior to your telemedicine visit, please perform a pre-call test to ensure your connectivity, browser, camera and microphone settings are correct. Click the button below to begin the test. If there is an issue, please use Google Chrome as your internet browser and try again.
Insurance and Cost
Typically, the cost for a video visit is the same as an in-person visit. Copay and deductibles still apply to telehealth visits.
Copays and deductibles will be collected prior to the visit and you may receive a bill for any balance after the appointment.