As long as you have an internet connection, a telemedicine (or “virtual appointment”) will allow you to have a video-based appointment with one of our providers.

You’ll schedule a telemedicine appointment the same way you would an in-person appointment, only you’ll indicate you’d like the appointment to be telemedicine-based.

All telemedicine appointments use HIPAA-compliant software and protocols to ensure your personal health information is protected, just as it would be if you were in the office.

To use telemedicine:

• You’ll be sent a link to “visit” our office
• Click the link several minutes before your appointment
• Ensure you have access to a computer or device with a camera and microphone
• Be prepared to be on camera with your physician and support staff (such as a medical assistant or nurse)
• Have a reliable, stable internet connection
• Have any documentation and/or photos necessary ready to upload

The browsers below will work with the telemedicine platform:

• From your computer, use the following browsers: Chrome, Firefox, or Safari 11+
• From an Apple device (iPhone or iPad), use Safari
• From an Android device, use Chrome

Typically, the cost for a video visit is the same as an in-person visit. Copay and deductibles still apply to telehealth visits.

Copays and deductibles will be collected prior to the visit and you may receive a bill for any balance after the appointment.